Shipping Policy

Effective Date: 23rd December 2024

Welcome to 51K Growth Consulting and Training LLP (“we,” “our,” or “us”). This Shipping Policy outlines the terms and conditions governing the shipment of physical products purchased through our online store at www.51kgrowthhub.com. By placing an order, you agree to the terms outlined below.

General Information: -
1. Business Location: - Our operations are based in Ahmedabad, India.
2. Coverage: - We ship products within India and internationally to select countries.
3. Processing Times: - Orders are processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation. For customized or bulk orders, additional processing time may apply.
4. Shipping Partners: - We partner with reputed courier services to ensure reliable and timely delivery.
Domestic Shipping (Within India): -
1. Delivery Timeframes: Depending on your location, delivery typically takes 3-7 business days after order dispatch.
2. Shipping Charges: - Shipping costs are calculated based on weight, dimensions, and delivery location. Charges will be displayed at checkout.
3. Free Shipping: - No Free shipping is available.
4. Cash on Delivery (COD): COD is not available at the moment.
International Shipping: -
1. Delivery Timeframes: - International shipping typically takes 7-21 business days, depending on the destination and shipping method selected.
2. Customs and Duties: - Import duties, taxes, and customs clearance fees are the responsibility of the buyer. Please check with your local customs office for details before placing an order.
3. Shipping Charges: - International shipping costs are calculated at checkout based on the destination, product weight, and size.
4. Restricted Products: - Certain items may not be eligible for international shipping due to regulatory restrictions.
Order Tracking: -
1. Once your order is shipped, we will send you a tracking number via email or SMS.
2. You can track your shipment on the courier partner’s website or through the tracking portal provided in your confirmation email.
Delayed or Lost Shipments: -
1. If your shipment is delayed beyond the estimated delivery time, please contact us at 9601500485.
2. For lost shipments, we will initiate an investigation with the shipping carrier. If confirmed lost, we will replace or refund the order as per your preference.
Address Accuracy: - Ensure your shipping address is accurate and complete. We are not responsible for non-delivery due to incorrect or incomplete addresses provided during checkout.
Packaging and Handling: -
1. All products are securely packaged to prevent damage during transit.
2. If your order arrives damaged, please contact us within 48 hours of receipt with photos of the damaged item and packaging for assistance.
Changes or Cancellations: -
1. Order Changes: - You can request changes to your shipping address or other details within 24 hours of placing the order by contacting our support team.
2. Order Cancellations: - Orders can be canceled before they are dispatched. Cancellations after dispatch are not permitted.
Return to Sender (RTS) Shipments: - Orders returned to us due to failed delivery attempts, refusal to accept delivery, or incorrect addresses will incur re-shipping charges. Refunds (if applicable) will be processed after deducting the initial shipping cost and a handling fee.
Holidays and Unforeseen Events: - Shipping and delivery times may be affected during public holidays, festive seasons, or unforeseen events like natural disasters. We will notify you of any delays.
Contact Us:- For any questions or concerns regarding your shipment, please reach out to us by Email on training@51kgrowthhub.com, call us on +91 9601500485 or mail us at : 51K Growth Consulting and Training LLP, 108, First Floor, Vithhal Exotica, Behind North Plaza, Motera, Ahmedabad, Gujarat, India - 380005

Thank you for shopping with 51K Growth Consulting and Training LLP. We strive to provide an exceptional experience for all our customers.